Between traditional PBX players are well positioned and start-ups to limited staff, the Post Office who wanted to install a VoIP solution in a new building, made a bold choice by awarding the contract to an SME. The beginning of a collaborative, value-added grew over time.
Two moves in quick succession in 2 years for a body of nearly 1,000 people and the need to settle in an old building where thenetwork needs to be redone. “Simplify, save, make the choice of VoIP, a technology that has market recognition,” offers Olivier Lenoir, head of IT infrastructure of the service at La Poste, which launches in 2007 containing a tender specifications providing 800 to 1,000 positions.
The traditional players are well positioned PBX and offer peak loads up to 30,000 jobs. But then, budgets are poorly understood … For the traditional PBX players have made an effort on the huge commercial IP phones they offer at competitive prices. But their business model does not allow them to engage on standard billing means services will be charged again, any new connection to the workstation as well. As for the French players in the VoIP, that are start-ups.
One of them, Proformatique, created three years ago but which in 2010 merged with Avencall, expert of Asterisk, a standard that has proven itself across the Atlantic and won for its strength and functional flexibility, moved XiVO its solution. “But will they align with the field teams sufficient to connect the phones on time? The Open Source VoIP Solution XiVO, will he good communications if hundreds of people are online at the same time? It was entitled to ask these questions, “recalls Olivier Lenoir, behind the tender. The Post did, however, a bold choice and “the tender was won narrowly by Proformatique, given the selection criteria set by equation, the overall cost of the investment, references and the structure of the provider” Olivier Lenoir said.